FAQ

The price indicated in each work already includes VAT. Shipping costs are not included. You need to add it to your cart in order to see the final price at the checkout stage (before paying) which includes all related costs: indirect taxes (VAT), shipping and transport insurance.

As soon as you place your order, we send you a confirmation e-mail with the information regarding your purchase. Moreover, you will be promptly informed about any updates on its delivery status. If you have any questions you can call us anytime at +34 683350291 or write to hello@koyac.net and we will be happy to assist you. We are available from Monday through Friday, from 9 AM to 7 PM.

All the works are sent from the gallery to KOYAC’s offices and then forwarded to your shipping address. By doing so our experts can evaluate and certify that they are in perfect condition. We take care personally of packaging and sending the work to your home in order to make sure that it gets there as soon as possible.

All of our shipments are insured for their total value against any incident that may occur. We do not joke when we tell you that our policy indicates that you are insured even against the "impact of bodies coming from outer space" ... so you can rest assured.

Our shipments are made within a maximum period of 2 weeks, although you will surely receive it much sooner.

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